Terms of Service

These Terms of Service ("Terms") govern your access to and use of the OREN software and related services (the "Service") offered at https://oren.co.za by OREN ("we", "us", or "our").

By creating an account, clicking "Create Account", or otherwise using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

If you register on behalf of a company or other organisation, you represent that you have authority to bind that organisation to these Terms.

OREN provides cloud-based tools for quotations, invoicing, customer records, and related business workflows. The Service is software only: we do not provide accounting, tax, legal, or audit advice. You remain responsible for compliance with laws applicable to your business, including tax and invoicing rules in your jurisdiction.

We may update, improve, or discontinue features from time to time. We will use reasonable efforts to avoid material disruption to paid subscribers where commercially practical.

• You must provide accurate registration information and keep it up to date.
• You are responsible for safeguarding your password and for all activity under your account.
• Notify us promptly at hello@contact.oren.co.za if you suspect unauthorised access.
• We may suspend or terminate accounts that violate these Terms or pose a security risk.

You retain ownership of data you upload or create in the Service ("Customer Data"), including quotes, invoices, and contact details. You grant us a limited licence to host, process, and transmit Customer Data solely to provide and improve the Service, as described in our Privacy Policy.

You are responsible for obtaining any consents required to process personal information of your clients and suppliers through the Service, and for the accuracy of documents you issue.

You agree not to:

• Use the Service for unlawful, fraudulent, or harmful purposes.
• Upload malware, attempt unauthorised access, or interfere with the Service or other users.
• Send spam or unsolicited communications through the Service.
• Reverse engineer or copy the Service except where permitted by law.
• Resell or sublicense the Service without our written consent.

Some features may be offered free; paid plans may be introduced or changed over time. When you subscribe to a paid plan, fees, billing cycles, and cancellation terms will be shown at checkout and in our Refund Policy.

Unless stated otherwise, subscriptions renew automatically until cancelled. You authorise us and our payment processors to charge applicable fees. Taxes may apply based on your location.

The Service, including software, design, and branding, is owned by us or our licensors. These Terms do not grant you any rights to our trademarks or underlying technology except the limited right to use the Service as intended.

The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that documents generated meet your regulatory obligations without your review.

To the maximum extent permitted by applicable law, neither we nor our suppliers shall be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from your use of the Service.

Our total liability for any claim relating to the Service shall not exceed the greater of (a) the amounts you paid us in the twelve (12) months before the claim, or (b) one hundred South African Rand (ZAR 100), except where liability cannot be limited by law.

You will defend and indemnify us against claims arising from your Customer Data, your use of the Service in breach of these Terms, or your violation of applicable law, except to the extent caused by our gross negligence or wilful misconduct.

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms or if required by law. Upon termination, your right to use the Service ends; provisions that by nature should survive (including liability limits and governing law) will survive.

You may request export or deletion of your data as described in our Privacy Policy, subject to legal retention requirements.

These Terms are governed by the laws of the Republic of South Africa. You agree to the exclusive jurisdiction of the courts of South Africa, unless mandatory consumer protection laws in your country require otherwise.

Before formal proceedings, please contact us at hello@contact.oren.co.za so we can try to resolve the matter in good faith.

We may update these Terms from time to time. We will post the revised version on this page and update the "Last updated" date. Material changes may be notified by email or in-app notice. Continued use after changes take effect constitutes acceptance.

OREN
Email: hello@contact.oren.co.za
Website: https://oren.co.za